We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 2-3 weeks from the date that it is placed. Please refer to the table below for various shipping times to international destinations.
Shipping times commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
FREE SHIPPING on Orders over US$ 99.99
Any items with “Free Shipping” listed on the product page are eligible for the free shipping service. Orders over US$99.99 can enjoy our free shipping service and will be dispatched by different shipping carriers according to the weight of your order and location.
Oversized or heavy items (without “Free Shipping” listed on the product page) are not included in this offer for free shipping. Zip codes in Alaska, Hawaii, Puerto Rico and APO/FPO military may be subject to shipping charges.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
For any other enquiries, you can reach us by emailing us at firstname.lastname@example.org